One Energy Wellness Spa is committed to providing quality services to our website users and to protecting your privacy as one of those users. This policy outlines our ongoing obligations to you in respect of how we manage your personal information solely collected by this website.
The Type of Information We Collect
We receive, collect and store any personal information you enter on our website or provide us in any way. This personally identifiable information includes names, addresses, email addresses, phone and fax numbers and payment details (e.g. credit card information). We may also collect the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information, purchase history, comments, feedback, product reviews, recommendations and personal profiles.
In addition, we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page.
We are the sole owners of the information collected on our website at www.oneenergywellnessspa.com. We only have access to collect information that you voluntarily give us via email or other direct communication from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your personally identifiable information with any third party outside of our organization, other than as necessary to fulfill your request (e.g. to fulfill an online purchase of service or product from this website).
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
see what data we have about you, if any
change or correct any data we have about you
ask us to delete any data we have about you
express any concern you have about our use of your data
discuss any security concerns
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (e.g. credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
A user will need to complete a registration form if he or she opts to create an account using a username and password to access information related to their scheduled appointments, purchases and payment history. During such optional registration, a user is required to give certain information (e.g. name, email address, address, phone number). This information is used to contact you about the products or services on our site in which you have expressed interest.
We request information from you on our order form. To buy from us, you must provide contact information (e.g. name and billing and shipping addresses) and financial information (e.g. credit card number, security code, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor’s hard
drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may partner with another party to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use your personally identifiable information except for the purpose of providing these services.